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Trying to get to google.com redirects to facebook.com

Well boys and girls, here’s a good one for you. A client calls and states that whenever she goes to google.com she is immediately redirected to facebook.com homepage. Strange? I know. At first, I walked her through resetting her Internet Explorer 9 settings, the soft one and then the hard one. I changed her start page to www.google.com and still she only gets to facebook.com.

Ok, so now i’m thinking, maybe some virii or something. I run tdsskiller and malwarebytes and both come up clean. I decided to ping both google.com and facebook.com and received a general failure (very weird). I figured at this point, why not do something that makes no sense since evryone else in the office is surfing fine and the pc can go every other place except google.com. I had the client reboot their Cisco business router and BAM! All good in the neighborhood!

Go Figure!

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